Shipping Information

Free shipping for orders over $75 is valid for USA only.

All of our products are made to order. This process allows for a more sustainable, no-waste production process, and means that your items will be made specifically for you. 

It typically takes 2-7 business days to produce your items, but occasionally due to stocking issues, some orders may take longer to fulfill. However, most orders go out within 5 business days.

We have two production partners, so please be aware that you may receive more than one package from the same order.

Once your order ships, you will receive an automated email from us with your tracking information. If you cannot locate the email, please make sure to check your spam folder.

International shipping: International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors such as weight, value, and size. Please note that customs fees are the responsibility of the purchaser. We do not take responsibility for customs fees.

Average shipping delivery times after order fulfillment: 

USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days

 We are not responsible for stolen, delayed, or lost in transit packages by the shipping carrier. 

Please email us at chai.tide.apparel@gmail.com if you have any questions.